This company pretends to be everywhere. I live in Los Angeles and called them to take my car to their location in the area and they said no we'll come to you. I did accept that and they sent an appraiser, BUT I should have listened to my wife and not allow that. The guy raised my blood pressure after his dumb comments. After an hour I felt that it was not worth it. My wife, which I regret not listening to initially, found another company called Trade in Solutions which I recommend highly. They treated me well and best of all they did not feed me with BS. I went to add my complaint about cashforcars or cash4cars.com but for some reason couldn't. Their real name isn't that. They operate under other names which I found through other sites. Imagine how long I had to search for a site to post my comment about this company until I found this site. I am glad to find this site. About time.