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Chase Card Service

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United States

Chase Card Service Reviews

chris densom August 13, 2009
Increased minimum monthly payment from 2-5% of principal balance due to low APR
It appears Chase has targeted credit card holders that have a low APR of 3.99-4.99) to increase their minimum payment amount from 2% to 5% of Principal balance. This is I am sure is totally unexpected to a lot of consumers and appears their motive is to cause people to default in making their minimum payment so they can then charge them penalties and increase their rate. What a ripoff?What a violation of trust when consumers were enticed to use the checks they send out that promote low apr for the balance of the loan and then make such a dramatic change. I hope this becomes a matter of investigation by the State's Attorney Generals' office or a lawsuit.
May 8, 2008
continual, harassing phone calls
I am sending a complaint on behalf of my father. He has been receiving harassing phone calls from Chase Card Service. The name the representative gave is Mike Whaley. The numbers that show up on my father's phone are 1-800-424-5004, as well as 1-210-586-0050. This representative calls as many as five times in a row only to hang up. The calls are everyday. My father has already asked this man to stop calling but to no avail. Please help!

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