In April 2009, I received a trial sample of their product (Acaci Berry). The next day, I canceled any and all future orders. I received a confirmation number that my information was cancelled in their system. On December 15, 2009, my credit card was charged $87.87. I called the 888-688-8310 number that was listed with my bank and talked to a person that said they had a computer problem that charged several customers without their authorization. I was assured my money would be refunded to my account. As of today, (February 09, 2010) I have not received my money. I talk to the same guy (who changes his name) each time i call this phone number. He tells me i can't talk to a manager or have their bank information. Any suggestion on what to do.

I ordered a sample of this product which I was to be charged for shipping ONLY, however, this company charged me for the full amount of $74.94. I have notified my credit card company to reject this charge. When I received this product, there was no packing slip and the phone number on the bottle is bogus. The phone number belongs to Copeland Toyota in Michigan. I have requested a full refund immediately and have informed Cleanse ProX that I would be notifying this board of its so called company and its practices. I sent them an e-mail this morning at [email protected]. This may also be bogus.