This company sent me a confirmation indicating a price of $4.99 but charged my account $170. I called numerous times; sent many emails yet they refuse to refund the money. They told me to return the product which I did and then they said that I should have returned it to an address in China not Utah! This is a scam. Everyone should sent a letter to the FTC.

Saw the ad on a website and thought I'd try it. I recieved a sample for $.99 cents for the shipping. That was about 2 months ago. Now they charged my account TWICE at $79 and TWICE with the shipping at $3.95. My bank and I are working through this, they gave me a number to call (877-216-5245). Also, when you call the number, it gives you a website to go to where you can cancel your account and see what they charged you. However, only ONE charge of $79 and $3.95 was recorded on the site for me to view, which makes your bank statements the most reliable source.

I cancelled my account with them and also froze my card. If the holds they put for those amounts go through, I am filing a police report to get my money back. DO NOT USE THIS COMPANY! And also, I hope this information helps you solve your problem. If it weren't for my bank helping me, I would have been worse off.

I purchased colon cleanse and acai berry free trials back in June 2009. I was informed that there was a 14 day free trial and thought 'wow, great offer.' I was aware that I would have to make some contribution to the shipping payments. These turned out to be £12.74 for quality health and then £37.64 for maxacaib. I received my products and did not think anymore. On 18th june 2009 a payment was then taken from my account to quality health for £50.20. I immediately contacted the acai berry site who informed me that they have removed me from their list and will not take any further payments. On 22nd June 2009, a refund was made into my account for £35.60 from maxacaib but then on the 24th june 2009 a debit of £37.62 was taken from my account to health and beauty???? I immediately contacted the customer support for colon cleanse via e-mail and instructed them to cancel my account as they had sent me another bottle and taken money for it. I then asked for a refund and they sent me the address to send the bottle back in which i did instantly to the address in china. On 10th July 2009, I sent the botlle back and got a receipt from the post office. Since then I have sent a number of e-mails asking where my refund is and they still have not sent it to this day. I have since noticed that more transactions have been made from my account. 30th june 2009 to membershir??? £4.45, webaccess?? £2.02. 2nd july 2009 to tipperhealt for £62.03. 19th august 2009 to vh access cyprus for £2.04. 20th august 2009 to health member cyprus £4.46. 19th August 2009 to vh access cyprus £2.04 and 20th August 2009 to healthmember cyprus £4.46. I have now conatcted the bank and have to send them all of the documentation. They have informed me that a number of people have been involved in this scam.

i went on the free trial since then they have took two lots of £85.00 out of my bank i have not recived them, i phoned and cancelled my subsciption as i did not know i was under this and read through proapley before doing it, there for i demand a full refund from yourselves other wise will have to take this further.( had free trail tablets)thanks for cooperation and hope to hear from you soon.

I guess I am not alone based on previous posts - this company advertises free trials for 14 days but does not tell you that is from the point they supposedly ship not the point you receive the product. So, I get the product and 2 days later call to cancel and they say my 14 days is already up and my card has already been hit for a non-refundable $83.00. Top that off, they screw up the cancellation and I get hit for another $89 (why it changed I have no idea) 14 days later. They agree they screwed up on the cancellation and promise me a refund - but I have not seen either the first or the last charge refunded yet. To add insult to injury- the last charge which should have never occured made my card go over the limit and I got a $35.00 charge for that and they will not reimburse me for their mistake on that either. The is a pure internet SCAM.