PAID FOR ON NOV 10TH 2008. NEVER RECIEVED IT

I JUST WANT TO RECIEVE THIS PRODUCT YOU DO KNOW THIS MAKES RACHEL RAY LOOK VERY BAD !!!
PLEASE SEND THIS TO ME. I DON'T WANT TO INVOLE LAYWERS. JUST WANT TO RECIEVE WHAT I PAID FOR...THE #PHONE # IS NO GOOD NO ONE ANSWER IT YOU STAY ON HOLD FOR HOURS. THE LONGEST I HELD ON WAS 1HR15MIN. THATS TOOOOOOOO LONG.

PLEASE REPLY