AMOUNT IN DISPUTE= $594.15
Start date- Oct 18 2009
Called Credit Adapter on 2/22/11 to discuss charges I found on my bank statement. Told them I canceled this back in 2009. I requested a full refund. She (Katherine) said they would ONLY refund the last payment of $34.95.
I called again on 3/11/11, spoke to Cindy. Found out I had 2 memberships and one was canceled on 10/19/09 (a day after I got my credit report). This is the first time I heard that I had 2 memberships. I called to find out why I was never credited on 2/22/11 but after hearing about this other membership I knew I was being scammed.
I have the email correspondence between myself and 24 hour protect showing my cancellation and credit report retrieval.
I have only sent an email to an attorney I found on line that says he is putting together a class action suit against this company. Just sent it today, no response yet.
His email address is [email protected]
I am seeking monetary damages of AT LEAST the amount they STOLE FROM ME and I would like to see them shut down so that others may not suffer as I have.
I am a single mother and student...getting scammed does not help our economy!
Thank you for your time.