"Consumer Reviews on Companies, Products and Services"

Cricket Broadband Wireless

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(3)
Category: Services

Contact Information
Spokane, Washington, United States

Phone number: 5092187837

Cricket Broadband Wireless Reviews

Yadee March 5, 2010
Page can not be displayed
I signed up for their broadband on 2/12/2010. It began with not bieng able to connect. Then it would connect but suuuuuper slow. Then it began to kick me out upon attempting to click on a link. All the while I placed numerous calls to customer service at 1-800-cricket. Finally I was told that they were writing up a ticket and someone would call me back within 72 hours with a resolution. Well after 5 days, 3 calls to customer service, and numerous new problem they still havn't called me back or resolved my problems but created new ones. The month is almost up and I havnt had 1 whole day of good internet. They suck!!!
Dustin July 27, 2009
Do not trust Cricket
First they said it was a "free" card with a months "free" service. It cost me $115 upfront just to sign up online. Then there was the shock of the debit on my bank account 5 days before it was due. That caused overdraft fees of over $100 by the time I figured it out. And the $55 rebate that was a the lure to join was rejected: they said they didnt get all the paperwork from me even though I KNOW I sent it in. I even waited the full 45 days before I dared cancell the account for the broadband so that I wouldnt disqualify myself. Then another shock: Cricket debited my account $40 a week after I canceled the broadband account. Another $35 overdraft fee cause I trusted them to do their job!! Phone calls and emails dont work with them. Its a month later and I still havent heard from Cricket. I went into the local store and put in a "refund request" and got a receipt. The phone numbers all route me back to sales people or automated lines that refuse to let me speak to a person on the phone about this.

It has been a nightmare. I definitely recommend you avoid using Cricket for Broadband Wireless. Now I am in dread of another month's disaster of overdraft fees and debits from my bank account. If they do I will go see my bank and then get a lawyer. DONT TRUST CRICKET.

Even though I have used their wireless phone service for years and rarely had problems with them in the past, I see nothing but trouble with their Broadband Wireless services. And did I mention the dead zones in our calling area that prevented me from using the Broadband card with my notebook where I wanted to?

The reason I got the card was to go for coffee at Denny's in the middle of the night with my grown son or a friend. Dead Zone!!!
September 19, 2008
Service refund ignored/delayed
First they said it was a "free" card with a months "free" service. It cost me $115 upfront just to sign up online. Then there was the shock of the debit on my bank account 5 days before it was due. That caused overdraft fees of over $100 by the time I figured it out. And the $55 rebate that was a the lure to join was rejected: they said they didnt get all the paperwork from me even though I KNOW I sent it in. I even waited the full 45 days before I dared cancell the account for the broadband so that I wouldnt disqualify myself. Then another shock: Cricket debited my account $40 a week after I cancelled the broadband account. Another $35 overdraft fee cause I trusted them to do their job!! Phone calls and emails dont work with them. Its a month later and I still havent heard from Cricket. I went into the local store and put in a "refund request" and got a receipt. The phone numbers all route me back to sales people or automated lines that refuse to let me speak to a person on the phone about this.
It has been a nightmare. I definitely recommend you avoid using Cricket for Broadband Wireless. Now I am in dread of another month's disaster of overdraft fees and debits from my bank account. If they do I will go see my bank and then get a lawyer.
DONT TRUST CRICKET.
Even though I have used their wireless phone service for years and rarely had problems with them in the past, I see nothing but trouble with their Broadband Wireless services.
And did I mention the dead zones in our calling area that prevented me from using the Broadband card with my notebook where I wanted to?
The reason I got the card was to go for coffee at Denny's in the middle of the night with my grown son or a friend. Dead Zone!!!

Write a Review for Cricket Broadband Wireless

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Honestly one of the best Lebanese spreads in Sydney
Colley1 Auto Services.
U4GM PoE2: What Facebreaker Changes in Patch 0.5
Huakai Luau
Sharp Garage Door Repair
Mayfield Dental
https://www.thejammerblocker.com/
Secure Way Garage Door Repair
Pickle Roofing Solutions
Mississippi Registered Agent.co

REQUESTED REVIEWS

REVIEWS BY CATEGORY