Dell has a customerservice making promises continually they cannot keep! Not even talking about the non- responses when you do get upset finally!
We ordered two Latitude laptops for our starting company and since we are travelling a lot for work, we only had one question on ordering; when would they be delivered. We even went so far as to order UK power plugs, which do not fit the Dtuch sockets without an adpater since we were told correct powerplugs would delay the delivery. However, after promising a delivery date of 29 January, they moved it in the last week of February to 15 February. After going back and forth with customer service, gettting our order prioritized and trying to get them earlier, they moved the date today to March 2nd. A totally unacceptable situation especially for a starting business and to make things worse, they basically just ignore me now! I am so upset with them and will try and cancel my order completely! Would not recommend buying anything from them at all!!!
Nicole