Denta-White

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Category: Lifestyle

Contact Information
Idaho, United States

white-smiles.com

Denta-White Reviews

Kathy Perry February 16, 2010

Theft by deception

I orders a free sample from this company. After recieving it I cancelled the order online. I thought I was done with the company. They charged me $92.37 for the so called free sample which I accepted because I got 'caught' Since I had cancelled the service I expected to see the end of it. However today I got more of thier product in the mail and when I checked my credit card I was charged $92.37 again. I called them and told them I wished to return the product and have th charge reversed. They refused and said I could get no refunds more then 50 days after I got the ORIGINAL order. I insisted that they refund this. the guy refused to let me speak to a supervisor and actually hung up on me. they claim my account is now cancelled but I must pay the $92.37 for the stuff I got today,

A.Holden August 31, 2009

Unauthorized Charge

The product was ordered with the clear understanding the first packet of trial product would only cost shipping. The product, DentaWhite, arrived from DENTAWHITE, 654 North 800 East #505, Spanish Fork, UT 84660. Absolutely nothing else but one box of this product was in the USPS First Class Mail packet, and no instructions for re-order, cancellation, or explanation of a trial period. The product arrived August 19, 2009 and on August 26, 2009, my card was charged $92.37 from White Pearly Smile, with a phone number of 888-342-2772. The phone number does not answer with this message: "I'm sorry; this number cannot be reached for your area." ON the same date, there was also a charge of $1.85 from the same company.

The box of product has not been opened.

DentaWhite, as located at a website with this url: http://white-smiles.com displays the same address in Spanish Fork, UT and provides this phone number: 866-982-5126. I've tried the number, and there is a recorded message, indicating it is after business hours.

I've gone to DentaWhite's website, and cancelled the 'Home Delivery Plan', which I never signed up for in the first place. The phone number listed there is the same 866.982.5126.

How can I receive a refund for the $92.37 charge, and the $1.85 shipping, both of which were charged illegally.

If it helps to submit a photo of the box, I"ll be glad to do that; currently no digital photo has been taken.