The diamond fell out of the beautiful promise ring my boyfriend got me in May! :( It's not everyday that you get a lovely ring from a loyal significant other, and I was just heartbroken to see it ruined. He works at a very hard and laborious job, and I know he worked overtime to pay for that ring. I think that Kay Jewelers should definitely have better quality pieces than this, for the amount they charge. When I took the ring back in, they said there was nothing they could do about it unless we had purchased insurance! How horrible! Please stay away from Kay Jewelers!