The diamond fell out of the beautiful promise ring my boyfriend got me in May! :( It's not everyday that you get a lovely ring from a loyal significant other, and I was just heartbroken to see it ruined. He works at a very hard and laborious job, and I know he worked overtime to pay for that ring. I think that Kay Jewelers should definitely have better quality pieces than this, for the amount they charge. When I took the ring back in, they said there was nothing they could do about it unless we had purchased insurance! How horrible! Please stay away from Kay Jewelers! read full review »