Direct TV is horrible!! From the beginning I knew I was going to have problems with them they started off by making two service appointments for me with different dates. Then they installed my service and said the only charge they need a credit card for was for the delivery charge of the box of $19.95 plus tax. To my suprise I open my bank statement and see a charge of $241.00 which they claim is for credit check which they never informed me about. So I cancelled my service within 24hrs so they said i wouldn't be charged a cancellation fee nor any other fees. Of course to my suprise again on checking account i had a charge of $648.00. They charged me a cancellation fee and a HD reciever upgrade fee of $199 which the HD reciever came with the package! They said it would take 6-8wks to reimburse me my funds!! That is outrageous for something that is there fault and they admitted to there mistake. I am so afraid they are going to charge other charges to my account. They are so fraudulant!!! This company needs to be sued!! How can they do this to people, i was charged almost $1000.00 in fees for not even 24hrs in service!!

DO NOT DO BISINES WITH DIRECTV- were pain money for not working equipment.Call for service-been told mast pay for repairs (why? Equipment not belongs to customer-IT'S LEASED -5$ per receiver).
Were receiving charges 2 month after my order cancel service!
Somebody forget mark it on my acct.Even after service was cancelled-they still charge " MINIMUM PROGRAMMING FEE"?, and then cancellation fee- with no contract already?Returned equipment-asked to send final bill-never got it, got call from collection agency ride away-without warning or letter-paid 113.50 for nothing-just were threatening to be reported to credit score records .Were trying to dispute charges-NOBODY wants to do anything- one answer-have no authority.Save money-DO NOT DO BISINESS WITH DIRECTV

We signed up under the guise that we would be getting the "special" rate for the first year of the 2 year contract. However after jumping through several hoops we were told that we didn't jump through the final one until 6 days after out 90 day period had expired therefore no credits for the first 3 months and full price for the duration of the contract. Customer service was very unprofessional and unresponsive. We went to the place were we signed the contract originally (Advanced Communication Systems on Route 30) and were told by the owner (Rosario) that he'd take of it only to have him call 2 days later and say there is nothing they can do. Really? All this over a yearly total of $360. Not only are we being scammed through bait and switch but when the tech (Chad) came to install our equipment, he texted my wife later that evening using her phone number off the paperwork to ask if she was available. He was supposedly "reprimanded". I'm almost sure that borders on illegal. Never again will we use this company or service and I will make sure they get $360 worth of bad publicity.

Direct TV misleads people with their website etc. I had it installed under the impression that I would receive local channels also, only to find out that if I sign a special waiver and pay more fees I can get New York or LA local programming. I guess when they say "local" they don't mean MY local, only "someones" local. Now they want me to pay $480 in early cancellation fees. I have had the service for two months, have been given the runaround by recordings and endless loops on the website, finally got ahold of a human and told them today I want rid of it. What a farce! They even informed me that I had to "buy" any extra receiver after the fourth one, so I did for $60, today they told me that was just a "lease" fee and I did not actually purchase the receiver. I don't want it, have no use for it, but that is just another example of the thinly veiled lies that I was suckered into believing. Never again.

Direct TV is a scam. They will lie and steal from you whenever they can. I signed up for Direct TV in Nov 2008 and had to pay a $200 deposit. Now, after paying on time and in full the last 16 months, the Deposit has changed to a fee. The person that tricked me into signing up said over and over that I would get all of the money back through credits on my monthly bills. This was a total lie and the recording will show it. Who in their right mind would shell out $200 just to PAY these scammers another $900 over 18 months? You're right, it doesn't compute...So they have to lie about to meet their sign-up quotas.

I've filed complaints with the FCC and BBB, but what this company needs is a Class action lawsuit. That is the only way to stop it!!

Read all of the complaints on here - I wish I had and I would have saved myself a bundle. We are real people who have been ripped off by Direct TV - STAY AS FAR AS YOU CAN AWAY FROM THIS AWFUL COMPANY!!