After buying GMC tailgate parts from this "boiler room" Co., the parts arrived but they were not installable on my vehicle. I shipped the parts back to DISCOUNTBODYPARTS.COM, in PERFECT condition, still in the vacuum packages. I also had two (2) conversations with the Co.'s "rented" telephone staff in CA, which is nowhere near the Co. in Virginia, & both told me they would refund 100% of my $$ paid to them. They only tell you this so you will return the products, THEN THEY PROCEED TO RIP-OFF OVER 50% OF YOUR MONEY AFTER YOU GIVE THEIR USELESS MERCHANDISE BACK!! ALSO, NONE OF THIS CUT-THROAT BACK-ALLEY BUSINESS PRACTICE IS STATED ON THEIR WEBSITE WHEN YOU PLACE YOUR ORDER. Do yourself of huge favour and TELL ALL OF YOUR FRIENDS TO NEVER ORDER ANY PRODUCT FROM DISCOUNTBODYPARTS.COM!!!