Poor satellite signal no picture bad Hi Def picture verry poor customer service
i waited for 3 hrs for a customer service tech and a field service rep the service tech showed up but the field service rep was a no sho i have had 3 VIP722K reciever's
and still not working i called dish to close out my act they said no and want to charge me 366.00 for early term fee

Nothing but problems since I got the service.
The installer complained the whole time he was here. He couldn't get it to work and took him over two hours to complete.
They billed me using the payment method I authorized for only the initial fees without my permission. When I complained the representative told me in no short order, well we got the money and we won't be refunding it. She also told me that if I cancelled my autopay they would increase my monthly rate and she refused to give me a corporate contact to complain. She stated there WAS no corporate office. She was one of the rudest people I have ever talked to.
Then the Fox thing happened. The entire time that went on, I was unable to host my game bashes and had to go to another party member's home to watch on Comcast. I requested a refund for the time I was unable to use. They refused to refund any money and in the same breath reminded me they could up my rates.
Recently I set up an arrangement to pay my past due amount and divide the balance in two payments. I was told it was set-up and not to worry. They ALWAYS say "not to worry". Well, I should have worried because they turned me off while I was out of town for Thanksgiving. I called and they refused to let me pay the arrangement. I called exactly 4 times. First time got a guy who said no, but he saw the notes for the arrangement and he had it all taken care of but a supervisor needed to finish it up so he would transfer. Hung up on me. Called back and got a girl. She said she saw nothing except that I had been told I had to pay by the 19th when the cut off day was. She, too, said she would get a supervisor. Hung up on me. Next call got another girl who listened to what I had to say, told me she was going to restore the service and it would be up in 15 minutes. I told her I wanted to hold while she did that. She said, no I can assure you it will be done. I asked if she was noting the account and she said she was. Asked her 3 times and she assured me the account was being noted. I hung up expecting what she said to be done. After nearly an hour service was not restored. Called back. Got a guy. He stated there was no documentation of any of my calls, only the original call where I was told to pay by 11/19 the regular cut off date. He refused to do anything except that he did transfer me to the so-called executive office when I requested a hard copy of my signed contract. The girl there made a big to do about being the executive office and listened to my story. Funny, she asked me what happened but didn't tell me there was not a danged thing she could do except send me the contract. I had already asked all four of the people I spoke to for the contract. According to Arlene Aguirre in the Executive Office at
720 514 8555 x52128, all of the reps were supposed to have transferred me to her because she is the ONLY one who can send a copy.

DISH IS A NIGHTMARE! I really want out. The contract is a one sided montrosity. I don't even remember signing a peice of paper other then that pad thing that I thought was a work order. If they have a contract, why don't they give you a "contract" and explain what you are agreeing to? The shysters! They know the customer doesn't realize they are signing their rights away for two years.

I think we need a class action lawsuit against DISH for not making refunds for services that we bought and forcing the contracts when they were not keeping their part of the deal.

I literally hope that when everyone's contract runs out that DISH slides down into the sewer where they belong. DISH Network is a blight on the satellite/cable industry and needs to be wiped from the industry.

We had Dish TV for one yr. We discovered over the course of that year that we had been lied to as our
monthly cost increased from $96 to $169 within the first 6 mo. We were never able to get any
satisfactory answers from customer service and when we cancelled we were penalized $151.86
which I told them I had to pay in 3 payments because I am retired. Before I could even make the
2nd payment our account was turned over to collections and I am now being harassed daily
on the phone. We also obtained an unlisted phone number through our new cable company and
Dish TV somehow got it. I have told them repeatedly that this will be paid in full by 12/1/10
but to no avail.They just keep calling and calling and calling. Needless to say, we are very
fed up with Dish Network!

I receive my DishNetwork though Windstream phone Company. To cut down on our spending due to no raise in our Social Security Income, I reduced my service from Classic Bronze 100 for $44.99 to America's Top 120 for $39.99 in January 2010. My Accounts were being audited by our accountant who noticed at this CHANGE Dish started charging me an extra $6.00 for having a DVR. Meaning we were paying $1.00 more for having less channels. When I received the DVR's I was assured there would not be an extra charge to have them. I said "Good, cause if there was, I didn't want them." I never use them and don't even know how. At 71 I'm just to old to learn all that tech stuff. I was never told about the extra charge was going to be added to my bill for a DVR if I changed packages, if I was told that I would be charged a $1.00 more for less TV, I would not have changed.
Issue is still unresolved, but a formal complaint is on it's way to the Oklahoma Attorney Generals office.

I received Dish Network service in February of 2010. They lied to me right from the start. Before I signed the two year contract I was specifically told I wouldn't have to have a phone line connected to my receiver because I had told them I didn't have phone jacks near the receivers. I was charged the fee anyway on my first bill. I called and disputed the fee and it was finally removed. When I signed up for service I was supposed to receive credits because I was referred by someone who also had Dish Network, I never received a credit nor did the person who referred me. After two months of service (and subsequent phone calls to Dish Network to repeatedly get my bill fixed) they raised my bill $6 a month. I called them (again) upset that my base rate had been raised, they said they were sorry but I had been notified of the rate increase by either mail or e-mail. I was never notified of any rate increase. They gave me a credit for $5 for six months to "transition me into the rate adjustment", I also received two PPV movie passes (which I did not need because I have Netflix), however my contract is for two years. A month or two passed and my bill was raised again, this time my extra receiver fee was increased from $7 a month to $14 a month, I called very upset and they basically said sorry, deal with it... I have a two year contract!! Two months later I received another bill and low and behold it was raised again! This time $2 a month, I called, AGAIN, and they said that all bills were raised because they offer free HD for life, well that's fine and dandy but my TV is not HD, nor do I have HD service, so why am I paying for HD??! I can't afford an HD TV because my pay stays the same and my bills keep going up!! A month ago I received my bill and saw that I was now being charged for the equipment servicing or equipment insurance or whatever they called it. This was a promotion that I received when I first signed up for Dish Network, I was to recieve nine months free, I did not want it, I told the rep I did not want it, the rep assured me that as soon as the promotion was over it would come off my bill, the rep LIED TO ME! On two of my previous MANY phone calls with Dish I inquired about this promotion, because I wanted to make sure that once the promotion was over I would not be charged (because I have been screwed by this gimmick before and had learned my lesson), two other Dish Network reps LIED TO ME and told me that it would come off my bill, that I did not have to call in to cancel. Well I told the lady that I did not want the service and to cancel it, she said no problem she would remove it. Well, guess what, I just got my bill again last weekend and that six dollar charge from last month is still on my bill, along with a new six dollar charge for this month! So, I call my "friends" at Dish! And the rep at the other end has the nerve to tell me that there is a $25 fee to remove this service. At this point I'm just speechless, how on earth can a company be allowed to do this to people. I am angry, I tell her I will not pay a fee for something that I never wanted in the first place and she graciously waived the fee (nice of her, huh??) and promised me that the $12 in fees for this service I never wanted was removed, but I had to pay for it up front so I wasn't charged any late fees. Well I guess we will see when I get my next bill if they actually removed it. To sum it up, Dish Network LIES, they are CROOKS, and they are definitely NOT number one in customer satisfaction. I'm tired of being screwed by companies, I work hard for every dime I receive and I refuse to allow thieves like Dish Network to STEAL anymore of my hard-earned money. The reason why the economy can't recover is because of THIEVES like Dish Network. I signed a two year contract with them, I have to pay them for two years, but they can raise whatever they want, what kind of contract it that!!