"Consumer Reviews on Companies, Products and Services"

Dish Network

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(517)
Category: Entertainment

Contact Information
Texas, United States

Dish Network Reviews

4ever2010 April 29, 2011
hidden fees
i called dish they didnt tell me about hidden fees we had the system installed when the installer came here and hooked up everything he said you signed a 2yr contract i said no we didnt he said if you dont sign this i dont get paid and ive been here for 5 hrs you have 14 days to cancel with no fees. so i called the next day and tried to cancel dish said you dont have any grace period and if we cancel we will charge you $400. i told them what the sales rep said and they were like well that is a sub contractor for us we cant control that i said but they are representing your company and you condone this procedure? the reply was im not saying that but if you cancel you will be charged and we have no grace period. its been less than 24 hrs since we had this installed. everyone lied to us and this is suppose to ok? its not right and should be a law against this.
Waleed888 April 29, 2011
Unauthorized Charges
I have been customer with dish network for over 6 years and I was never late on any of my payments. But in February 0f 2011, I went away out of the country for 3 months, and I cancelled my services from them and made a payment. I came back from my trip and they charged me for the time I was away when I had cancelled the service. My accout nuber with them is 8255909475781826. I call and spoke with 4 different people including 2 managers and their answer was I have to pay. I do not recomend DISH NETWORK services to any one. In the mean time I will continue to post the unauthorized charge they hit me with on every site I can until somebody fixes this rip off charge.
Yavier Evenstar April 29, 2011
Letter to Dish Network
Here is what I sent to Dish Network because I am suffering from the Economic Crisis. I can no longer afford to live. This is what has become of our world today. Since everything seems to want to keep going up in price while there are no Jobs and people are suffering and can't even afford to eat. Dish Network has no sympathy.

Dear Dish Network,


Due to the economic crisis I no longer have any income. I am fixing to be homeless cause I can not afford my rent anymore. I don't even have the money right now to file bankruptcy. If I can find a way to borrow the money to file through Legal Aid then I will. I have no money to pay for satellite service which I receive through Dishnetwork. I no longer have a home phone for that has been disconnected. No Gas or Water. Electric is next. I have 5 days to be out of the home I rent. I am trying to find a shelter to stay at. I conntacted customer service over a month ago letting them know I would be losing my income and didn't know how I was going to afford all my bills plus rent. Suicide doesn't look to bad right now. So many others are suffering the same way. The United States of America is about to be no more because it is so broke and busted. More and More companies are going to lose money because people like me can not afford to pay for services from companies anymore. Sorry Dishnetwork. I really love Dish too. But, I am going through things that are beyond my control. So to save yourselves time. Please just go ahead and charge what you want to me. But you will not be getting any money. So go ahead turn it over to a collection agency. Good luck with that too. To save time you should just go ahead and put your charges on my credit report. Who cares anymore. Defeated in a world that is seeing its end. What are people to do. There is nothing more you can do to me. I am all ready dead. No Jobs. No money. No home. What is there to live for. Thanks
CARLA S. HUGHES April 27, 2011
PRICE GOES UP
WE HAVE DISH FOR AT LEAST 5 YEARS AND THE PRICE KEPPS GOING UP
I CALL AND COMPLAIN AND THEY GIVE US A REDUCED RATE THEN IT GOES UP AGAIN, I AM JUST FED UP ARE THEY ALLOWED TO RIP PEOPLE OFF LIKE THIS?
Ken Hamilton April 26, 2011
Raised Price - Will not provided copy of contract
They raised the price on me and stated that it was in the contract. I asked for a contract and they said they would send it to me but never did. I have asked them 3 times for the contract and still have not received it.
Colbyand Austin April 24, 2011
Improper Disconnection
I Christina Cain State that I called in January around the 17th or so. I called Dish Network and wanted my service disconnected and the Woman on the other end of the phone call stated that she was goin to diconnect my service but first offered me the Dish Movers Package. I declined that package and said I wanted my service disconnected because I was moveing and didnt know where or when I was goin to need the service again. She said OK Mam am sorry you are disconnecting your service and Please let us know at a later date when you would like the service again. So I asked Her how I was to get the Receivers back to Dish Network she said that she would send the Boxes out to my address PO Box 63 Deersville and yet to this day I have not received those boxes. I am claiming that I feel I should not have to pay for the Bill of $336.17 cause she told me that all I would have to pay for was my last Bill of $105.00 and I did so that. I have been a Dish Network for a long time now and this really has made me decide that I dont know if I want to go back to Dish Network or not.
rfritschka April 23, 2011
Decptive Practices
I recently contacted DishNetwork to upgrade my satellite service. They advertised an upgrade to receive Sling adapter allowing their TV Everywhere service. I was told that I needed to replace my purchased receiver with one of their HD receivers in order to do the upgrade. They stated that once the swap out was done, I needed to call them back to get the Sling adapter. After the swap out, I called DishNetwork back to get the Sling adapter installed. They told me that they can longer do the Sling adapter for me because I already upgraded my receivers. I told them that I was told by DishNetwork that I was intructed to this by them in order to get the Sling. After speaking to several agents, they refuse to alow me to use my original equipment that I purchased, and am now stuck leasing a receiver that I didn't want. In addition, they installed a new satellite dish on my roof by drilling holes into my roof and through the shingles. I believe DishNetwork lied to me about upgrading my services allowing them to receive more payments for leasing equipment instead of using my own purchased receiver. I am now in the process of sending complaints to the BBB, FCC, FTC, and my local TV station that investigates consumer complaints. Acct #8272150500204562.
fordeliv April 22, 2011
unethical
Twice now have had trouble cancelling service. Dish wants to squeeze out a couple more months from the customer on request for termination. After all, it cost them nothing anyway if they can extend service and no one is watching and they can get a few more dollars in turning over to collection. They are absolutely shameful.
leaapril April 22, 2011
misrepresentation
I just recently located and when I called electric company to have my services changed to my new home, they asked if I needed help locating services for other utilities, such as phone, cable, internet and said I would get a 'deal' because of going through them, I agreed to speak with a customer service rep from DISH NETWORK, they called and I spoke with them, I agreed to give my debit card info and gave permission for them to take my monthly payment from my account, I told the rep, when will the money be taken as I do not have funds available until the 1st of every month, she assured me that the funds would be taken from my account on the 1st or 2nd of the month, I asked numerous times throughout our conversation when the first bill would be due, she said May 1, 2011, and I said fine, I will have funds available on that date, they came hooked service up on 4-9-11, well five days ago I received a bill that said they were taking funds from my account on or around 4-24-11, I called spoke to a rep, who told me to hold on while she spoke to someone, she got back on the phone and said the funds were being taken and nothing could be done, I asked her what the name of her supervisor was she spoke with about this and she said, 'I didnt speak with anyone', now she told me she was going to speak to someone, I took her name, hung up and called back the next day and was told nothing could be done to stop this, I told the rep that I am on disability income and if my account gets overdrawn I will have to pay overdraft fees and will not have enough money to survive on, I told her I was standing in the rain because my phone does not get good service from inside the new apartment I moved too and I would like to speak to a supervisor, she put me on hold, three times for a total of 31 minutes and said she still could not find a supervisor, at this point I was very frustrated and I hung the phone up, I explained to her I pay for minutes on my phone at the beginning of the call, this is ridiculous, I do not know who to speak with or what to do, can someone please help me or give me some advice as to what I can do. WHEN I CALLED TO HAVE SERVICE INSTALLED, THE REP I SPOKE TO REITERATED TO ME 3 OR MORE TIMES THAT THE FUNDS WOULD BE TAKEN ON OR AROUND THE FIRST, AND I SAY THIS BECAUSE I KNEW THERE WOULD BE NO FUNDS IN MY ACCOUNT TILL THIS TIME AND I WANTED TO MAKE CERTAIN, I AM SO DISAPPOINTED IN THIS COMPANY, I AM MAD, WORRIED AND STRESSED OUT, THE 24 IS APPROACHING AND I HAVE NO MONEY IN MY ACCOUNT, I AM GOING TO BE HIT WITH OVERDRAFT FEES AND EVEN AT THE LEAST IT WILL PROBABLY BE $90 IN OVERDRAFT FEES, CAN SOMEONE PLEASE OFFER ME ADVICE, THANKYOU
Henrjohw April 21, 2011
Terrible customer service and no incentive to renew commitment
After being a loyal customer of Dish Network for several years I decided to call to see what they could offer me so I would commit to another 24 month commitment. Sadly they offered nothing. I wanted to upgrade to a vip922 and was told by 4 different reps that it was free upgrade with a new 24 month commitment or $200 without a commitment. The next day when I called to set it up I was told it was $200 and a 24 month commitment. So I have to actually pay them so they can lock me into another contract. Even after that I decided that I still like dish. I called to order a sling adapter. I asked if they can add the 99 dollar fee to my bill in which they said that I could absolutely do that. When I told them to go ahead and order it they said that I had to pay upfront. After 2 days and several long conversations with them, I have had enough. I like the service but the Customer service is the worst I have ever delt with. Directv is starting to look really good right now.

Write a Review for Dish Network

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Pro-Tech Pest Services, LLC
YOU DESERVE TO BE IN THE KNOW: CYBERPUNK PROGRAMMERS UNVEIL THE TRUTH
Commercial Waste Removal Cranford
Garage Door Repair Fort Washington MD
ABC Home Cleaning
Skip Hire Southwark
XYZ Technical
Skip Hire Ruislip
YOLO

REQUESTED REVIEWS

REVIEWS BY CATEGORY