I called dishnetwork to ask about cable for our home in August of 2009. The representative I spoke with offered me a plan called "Digital Home Advantage DishFAMILY With Locals" for $29.99 a month. I explained that I wanted a low cost plan and asked if there were any additional charges. I also explained that I didn't want to get a promo offer and then have the price increase at a later date. She explained that this would be the price and that this was not a promo offer. I repeated my question several times about any additional or hidden fees in the monthly plan of $29.99. She repeated that there were no additional fees. She did say that this plan required a two-year contract. I told her that I was okay with a two year contract as long as the monthly fee stayed the same for the two years. I had shopped around and this sounded like the best deal for the price. She said the plan came with 3 months of free HBO and Showtime. After signing up for this plan I received my first bill and it included charges for 2 months of FREE HBO/Showtime, PLUS $5 fee for a "TV2 Receiver Connection" which I was not told about when I signed up (a hidden fee?!). I called right away and was told to subtract the HBO/Showtime fee and pay the difference. When I asked about the additional $5, I was told to connect the receiver to a phone line to avoid this fee. This was not explained to me when I ordered this plan. The following month I was charged a $5 late fee, $5 for the TV2 Receiver Connection, and the difference that I was told to subtract from the previous bill. This went on every month and every month I had to call to get it resolved. I was lied to when I signed up with dishnetwork. This is a scam to get people to sign up and then the additional/hidden fees are added to the bill. Before I cancelled my account I was notified that the fees were being increased and that I had signed up for a promotional plan. I DID NOT SIGN UP FOR A PROMOTIONAL PLAN. THAT WAS NOT MY INTENT. I SPECIFICALLY ASKED AND EXPLAINED THAT I WANTED A LOW COST LONG TERM PLAN WITH NO HIDDEN/ADDITIONAL FEES OR INCREASES. How can this company get away with this? I am disputing the cancellation fee that dishnetwork wants me to pay. I do not feel I should pay for something I didn't order. I would like to review the taped recordings of the conversations I had with the dishnetwork personnel each time I called them (I had to call them ever month!). I don't feel dishnetwork should be allowed to take advantage of people this way. Thank you. Sincerely, Bertha Leyva