I am disappointed and worried now that I see that there are other customers who have had trouble working with this company. I sent back my 'do not order card' for two selections in December (and did not receive them), but went on line today to see that I have been CHARGED for them. I also ordered one of the monthly selections by phone & was charged for it, but never received it. I am working on my course of action; in the meantime, I would NOT recommend entering into this company. I will be sure to follow up with details as they occur; I am hoping that I'll be able to report some resolution and that Disney Movie Club will make this situation right quickly.

I ordered the original offer of five movies for &1.99 which I paid for when I placed the order. I did recieve them which apparently is somewhat unusual. After getting those movies I canceled my subscription. Lo and behold, nearly two months after that, I was charged some thirty dollars for absolutely nothing. I have not gotten any further product. When I saw the charge on my online statement I called the number listed and it asked for my account number which of course I didn't have. So, I tried pressing all kinds of combinations to get to an actual person and of course there was no one. I looked the company up on Google and found all the bad publicity. I have called my bank and disputed the charge so at least that will be taken care of. My concern is how do I keep this from happeneing each and every month. I really hate the though of having to cancel my card, however that may be the only option.
I wish I had checked before. Oh well, just in time for the holidays !

Feel free to email with any questions or info.

[email protected]

I ordered my 4 movies at the discounted rate for the movie club and still have not received them and have had no luck with being able to contact a live person. Now, I have reviewed all the complaints on Disney and think that there should be something we can do to put a end to this. Because, I am a single mother barely making ends meat and thought I would just try this club out so I could get my 4 movies and only have to pay full price for 3 more. If I Disney tries to charge me, I am going to have to take further action.

I have tried on numerous to cancel this membership, I figured when they sent three movies I did not order and had to pay to return they were a little on the shady side. That was just in the first month. I purchased the movies I had agreed to but they kept telling me I had two more. When I challenged them they threathen me with a law suit saying I would have to send them a 100 plus dollars. after me sending my paper recepts they finally got it down to one more in July. Just to get out of this mess I purchased one more. Guess what I got another card saying I still had one more to purchase. I refuse to buy another from a company that resorts to fraud to sell a movie that cost dollars more that I can get them at my local Walmart.

I joined Disney Movie Club and created an account with all my info, and the website has never let me log in, always stating my zip code & sign-in don't match. So when I try to enter in my member# & zip code, it still says they don't match, but the zip code that is listed on their invoices for me is the exact one I'm entering. Then when I try to have my password emailed to me, it states this function is not working... yet they are making sure they are still sending unwanted movies to me & charging them to my credit card perfectly fine! So when I attempted to find contact info there's nothing even to email them without logging in first which it won't let me do... so finally I found this site and found the 920-521-4015 number but of course, when I called, it stated they were 'unavailable'. How convenient... from all the complaints I've seen here I'd say they are fraudulent and NEED TO BE PUT OUT OF BUSINESS!!!