DKNY

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Category: Services

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DKNY Reviews

Fievel159 June 28, 2010

Loose button on infant clothing

I place my 5 month old in a shirt from DKNY that had snaps on it. The snaps have a false button which is enclosed in the metal casing. The very first day she was wearing it I noticed she was sucking on her shirt (which most babies do!) I pulled her shirt out of her mouth and I noticed that the button from the snap was missing. I was so upset because I had no idea if she swallowed it, because we could not locate it. I contacted DKNY the next day and they did call me back within 48 hours...I was promised a call back, and I was told that they would want pictures of the shirt/snap. I didn't want this to happen to anyone else. Guess what? It has been a month and I have not heard from them. I guess they really don't care!

Travis April 9, 2009

Poor service

I brought a down puffy DKNY white coat that I loved. When it was time to wash it I looked over the instructions and it said to machine wash. I followed the instructions completely. When it was done the coat smelled funny like wet feathers so I dried it some more. The coat is no longer puffy and it still smells bad. This was a waist of $99.99. I called and left a complaint and my phone number (1-800-231-0884) but no one has returned my phone call. I guess their to busy.