Dollar General
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Category: Business & Finances
Contact Information
HOLGATE, Ohio, United States
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Dollar General Reviews
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jenpa
June 26, 2009
Refusal to return a faulty item
I bought a Swiffer Wet Jet starter kit for $20 at my local Dollar General where I shop frequently. When I got it home I realized it was used, broken, and didn't have the cleaning solution or pads. So I took it back immediatly WITH my reciept. All I wanted was a new one. The cashier was more than willing to do it for me, but the assistant manager on duty ACCUSED ME of breaking it and then trying to get a new one. He made me come back 1/2 hour later to speak to the general manager. I went back and the manager accused me of the same thing! I told him I bought it off his shelf just like it was. He insisted on checking the survalence video! He came back and STILL after seeing me in the store with my son earlier that day buy it right off the shelf, didn't believe me!! He did give me a new one but refused to give me my money back and wrote on the receipt not to return it without seeing him. I WAS TREATED LIKE A THIEF AND HIGHLY INSULTED ALL BECAUSE THEY HAD A BROKEN PRODUCT ON THIER SHELF!!! I will never shop there again and have told everyone I know to do tha same!
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jlh1114
June 25, 2009
Still Suspended
STILL suspended, no word or contact from ANYONE. I called ERC as directed and specified that I had issues, concerns, and complaints with my DM about Retaliation/Discrimination and spent over an hour on the phone with the ERC rep, who assured me that my report would get sent above him to a group that does the actual investigation and I would get a call from them within 48 hours. Called back today because I never got that call, and was told that the only thing that they do when an employee calls is email the DM and/or the RM. I informed the rep again that the issue was with the DM and I needed to speak with someone who actually would look out for the employee. (Not gonna happen) The rep suggested calling HIRS, which I had done, they handle nothing of the sort. She then advised me she would forward the info to my RM, who I imagine will just call my DM, and the issues will go no furthur. She also said that my DM had until the end of business day on 6/29 to contact me in reguards to the suspension, to either let me know about the progress of the investigation on me, to bring me back, or to terminate me. I also called the Alternative Dispute Hotline, who informed me that they couldn't do anything for me unless I was terminated. Also filed a complaint with the EEOC, who is doing a phone interview with me next week to "fact find" and see if I have a case. Today I spoke with the Attourney that advised my husband, and he said again, that the "AT WILL" statement that we all signed is basically protecting Dollar General in every avenue. He also said to prove discrimination it has to be specifically against age, race, gender, or sexual harrassment.
I am so angry and frustrated that this company can continue to abuse its employees, and nothing is ever done to correct it! If anyone knows other people within the company or out, that I should contact, please let me know.
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karen mosby
June 17, 2009
Discrimination by DM Eddie Bell
I complained of racial discrimination to corporate in March and again in May and was terminated...Have they ever heard of Retalitory Discharge????? Makes you wonder ...
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2tadpoles
June 11, 2009
Employee Rudeness
Everytime i walk into my local dollar general i get to hear how one of the associates is continually saying stuff about me. This associate has tried to lie about me to get me banned and when that didn't work she has continued to try to make me feel uncomfortable in the store by spreading untrue accusations. This has been brought to the managers(michela) attention that these are just bold face lies yet she continues to ask other employees to verify the information is true, when she finds out it isn't she says nomore about it to the other employees. then that gets dropped and they have to start a new one and the cycle continues. I don't believe that as a customer i should feel belittled everytime i enter the store. If i cannot feel comfortable in your store and the management in them won't do nothing about it this was my last resort. If this does not get resolved and i don't recieve an appoligy (written or a phone call)from the two employees(Barbara Demmick and Bambi English) that are doing this and the manager I wiil proceed with this issue to my lawyer and will take it to court, as for this is a form of harrassment that the manager in the store will not stop from happening.
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Eva Carranza
June 2, 2009
Rude Manager
Manager's name is tyrone booker store is located on southern & 7th St.Mr Booker was rude to my girlfriend during a purchased the cashier told my friend that l ebt card machine was not working and my girlfriend told the cashier that she would go to the store near by to get cash to pay for the stuff she bought.and all of the sudden the manager is upset due to the fact that he's got to put the stuff away and she's telling him that she will be back to get it and from there the arugment started the manager call the customer a bitch and a welfare recipent he said some things he should'nt have said because there were kid present at the time of incident the police were call but advise the customer not to return to store l for one will never shop there again the manager should be fired for his actions l will report this to the better business b.please contact me asap thank you
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Kevin & Peggy Bateman
May 28, 2009
Employees Standing Directly Outside The Door Smoking
In the state of Illinois the law is no smoking 15 ft. from the main entrance to any public building. The employees of the Dollar General Store # 09938, 412 Limit Street, Lincoln, Illinois can not get past the front door. No matter what time of day you drive by or actually stop at the store there is 1 if not more employees standing at the door smoking. You walk in the store and it smell like cigeratte smoke. Tonight I visited this store, 2 employees were standing directly outside the door smoking. I was looking at the greating cards so I was in the front part of the store. When a customer came up to the register an employee that was standing outside came in to check them out. Once they left she went back outside. At this point I think anyone could rob them blind and they would not even know it. Which I am sure it has happened. At one point I thought of complaining to the manager, but I believe the manager is as guilty as the other employees. I think my next step is to complain to the authorities of the town, maybe they will fine the employees or the store for breaking a Illinois No Smoking Ban. It is bad enough when you see a customer throw there cigerate down right before entering a store, but to have the employee violate such law.
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Dollar General
May 26, 2009
unfair treatment of employees
i was recently terminated from Dollar General for asking the manager to make a fair schedule.I was doing most of the closing, and she hired her friend who never closed. I was with the company for almost five years. Can you believe that?
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Bonnie
May 23, 2009
Class Action Suit
Well I agree with kathy in Illinois I believe everyone should get together and have a class action lawsuit. From everything I've read on this page almost everyone is getting fired for the same things and it's all a crock. So I say lets do it. Let's all give Kathy our emails and get this started. You all ready have Kelly's email so please contact us Kathy. Thank you
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Marilyn
May 18, 2009
racism
On 4/24/09, I went into Dollar general, my 12 year old was in game store just a few doors down, I told him when he got done if I wasn't in car to come over to Dollar General, When he came in store I was just heading to check out, and I turned to ask him if there was anything that he thought he needed (hygeine items), He said Mom I need something for my hair, so I looked around and did not see a section for his hair products, He is african american, So I said ask the lady up in front, so he did and she said it is 2 isle's over, so we looked and there was only perms for caucasian, So I went up to register and my son was behind me and I said Mamn I'm looking for hair products for my son's hair, she looked at him and then me and said well we probably don't carry it because there isn't that many of them down here. Needless to say I was like dumbfounded that she had just said this, My son looked at me and I calmly asked her for corporate number and told her it had nothing to do with her, just to keep a scene from happening. So then the shift leader came up and gave me number and also gave me the number to the store manager and said she would be back on 4/27/09. So on 4/27/09 I contacted her and she was very apologetic, and I told her that I was going to be calling corporate and that I would be bringing a letter by that I was also going to be faxing to corporate. So on 4/29/09, I picked up my son from school we went to dollar general to hand deliver the letter, So as we are both standing back there talking to manager, this employee comes around the corner and was told only to apologize and instead starts stating that she didn't make any racial slur and why did I tell her it had nothing to do with her. Needless to say this was very upsetting, my son walks out and I looked at store manager for her to stop this and she just looked at me with a smirk on her face. I guess they think nothing of this, since there is not alot of diversity in this area. So on 5/1/09 I contacted Corporate and was told that Justin Comer would be calling me back. On 5/8/09 still heard nothing so I called corporate again, The lady said "Mamn Justin said the District Manager will be calling you, as I'm on phone with Corporate my cell phone rings and it was Gene the district manager. He was very apoligetic, and said that they would be getting back with me by end of the following week, well today is 5/18/09 and still haven't heard anything. Any suggestions please email me at [email protected] |
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kelly
May 16, 2009
discrimination
I have been with Dollar General for going four years I started out at as temporary setting a store up in north carolina i was hired on as permanant and worked my way up from a cashier to an asst. manager but i had a manager who knew what it meant for someone to work hard and get compensated for it. I moved to Iowa about nine months ago and my old manager put in a word for me and i got my own store the first month or two i spent cleaning it up and getting it to where it was supposed to be, Once i got into the store i found out that this store had went through a few managers before me so got to wondering if it was the ones over the manager or the employess driving the managers out i realized it was a little of both. About a month and a half i approached a few of them to make sure they were alright working with a gay person they seemed fine with it. I'm a gay woman and proud of it, but when evryone found out i was gay trouble started i got suspended once for saying damn i got suspended again for a statement that was wrote up by one of the employees which was told to me by employee that she only wrote what the district manager told her to write, went back then an employee went and wrote a statement because she was mad at me because her hours got cut they were cut because payroll was cut but seems corporate wants to listen to petty part time emloyees or a district manager that is trying to run you out. I was terminated yesterday for not following company policy and again all started when they found out i was gay
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