"Consumer Reviews on Companies, Products and Services"

Dollar General

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1 stars
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Category: Business & Finances

Contact Information
HOLGATE, Ohio, United States

Dollar General Reviews

carole January 28, 2009
hiring practices
Why is the manager of store number 07395 being allowed to hire her own sister to work in the same store in clear violation of company policy . The store management has been damaging products and putting them on half price racks to buy them later every since I started working there in Feb. of last year. I think that is what was behind my getting fired .I told people what was going on. That and the fact that I pointed out the fact that the assistant manager was stealing the lit. fund money and she got fired. The manager didn't like that at all.The rest You will find out when my lawyer brings suit against Dollar General.
unsafe worker January 14, 2009
safety of employees
I feel that this company is very interested in earning the almighty dollar. They do nothing to ensure their employees safety. Sure, some locations have security cameras, but that seems provided moreso for reduction of customer thefts and shoplifters than to protect the employees. Why have a store open so late if there are few customers, and little to none neighboring businesses open?
richshunda January 13, 2009
wrongful termination/discrimnation
I worked for the doolar general 6 mth n for the first couple of months i workd at the onein arlington tx off randoll mill n i got moved to the one in pantego, when i started working there my life became a living hell. The manager (TERESA) for one fired me while i was on my maternity leave for no reason at all, in fact she wouldnt even give me one in i thought it was wrong because she had a girl who was the same race as her which is white working for her n she used to leave the job in the middle of her shift without even telling anybody. And she has also stoling from the job she would come in out of dress code and teresa never fired her!! The only reason why she actually let her go was because the DM told her she had to! Teresa has fire a girl of my race for going to chruch on a sunday, when i was 7mth pregnant she made me work almost 2 wks without any days off which caused me to start having labor pains while i was at the register. and she wouldnt let me go sit doen or anything unless i was lookin like i was bout to pass out! there was a time when i was at the register and i started to get really hot and dizzy and i was bout to pass out and she didnt say anything the customers had to lether know and to let me take a break, the customer was even nice enough to buy me somthing to eat and drink! teresa wouldnt even let me go home and my asst manager shamica can tell u everything im tellin you. there was time when teresa called to the job drunk and was talking bout me to shamica, she said teresa told her she told aother manager at a diffrent store "yea, i got a pregnant girl working at my store and i make her mop and everything" i felt that was very disrespectful toward me! And she already have a other employee who works there who is going to file a lawsuit against her beacause teresa gave away her hours! And this is my first step to get rid of her from being a manager anywhere esle...and if nothing will be done about this i will be taking legal action!! and if u need proof of the discrimination i have witnesses
frustratedsmartwoman January 8, 2009
Tired Manager
I am at the point that I hate my job and I am certain most managers would agree. We suffer from the trickle down syndrome everyday, the people above us can not possibly make up their minds, not that would be too easy to do. I would like to know who comes up with some of these new "policies". Is it someone at corporate, divisional, regional, dm, or who??? I am pretty certain that kkr is not stupid, but what i believe is happening is one person says do this, then this one adds their two bits, then the next, and the next, and by the time it gets to us well its just a gaggly old mess and near to impossible to filter and accomplish. Not to mention when kkr took over most of the old timers bailed out and now we have all these people tring to make a name for themself at our expense not to mention jeapordizing our safety. To be such a profitable company you would think that they could at least give us enough payroll to allot for things to be done as well as have double coverage at all times. Obviously, no one at corporate has ever had a gun pointed at them. Its just not right. I believe a 7% payroll is acceptable and doable but how come I only get 5% and thats stretching it. And why so many logs, model store, how is my rm and dm benefiting from this? I understand cleanliness but give me the tools to accomplish it! And give me the tools to maintain it. A stupid color coded wall is not going to help me do that, a void log isnt going to help me. Deligation isnt going to help me either when I am the only one there. And for gods sake rewrite the deposit policy where it states a non key carrier cant take the dep to the bank and you cant leave a non key carrier alone in the store so i am not at risk by having to do that off hours creating dangerous patterns for myself. If your going to write a policy write it as if it is for you, or for your childs mother. Most of us managers are women and mothers. Take care of us and stop putting us at risk.
kourtni January 7, 2009
Brian Darling
My name is kourtni brown and I was recently fired from dollar general in cedar rapids, IA .My hours were cut down to 11 hours a week before I was fired and my boss acted like he was trying to push me out anyways.He knew what hours I could work and continued to schedule me for hours that I couldnt.He knew I couldnt and thats why he wrote me up.I was working morning from 9:00 to 5:00 during the week and went to 4:00 to 8:30.There are many times that I have worked and not gotten payed for it because he would tell me how he was over in hours and that he would have to cheat again I have expressed myself many times about my hours and time again he said he would look at the schedule and find out, but he always pushed the issue that everything was right.And there was no point in turning it in because he would just adjust the hours like he always does the schedule.NOBODY in the store should have access to anyones hours like that.All he has to do is go into the computer and change the hours so he doesnt get in trouble.He always said the computer was write but how can it be when he can change anything he wants.I cant believe he hasnt been fired yet.I worked there since march of 2008 and he is not fit in anyway to be a manager exspecaily when he is telling his keyholders that they need to be bitches to people to be in this kind of work.The girl that put here 2 weeks in around the time that I had started told me he was like this but I guess I and to judge him for myself .But she was wright.
jackie minyard January 2, 2009
rebate
in july 2008 dollar general offered a rebate for certain products and customer had to mail in by july 21 2008. as of today 1 2 2009 i have not recieved 2.00 rebate and so i called the number on the rebate form (1-800-644-5043) and it is no longer in service and so i went to web site ([email protected])and this goes nowhere either so thought someone should know that as a consumer i think this is bogus and wrong to intice a person to buy and then do not follow through.
November 30, 2008
return refused for faulty items
I bought 3 Playstation 2 games (for $10 each) at my local Dollar General store. None of the games would play at all on my system, which in excellent condition and works great with all the other games I have.
I tried to return the games for a refund, with the receipt, but was refused. They just said "too bad, no returns".
My entire family has stopped buying anything at this chain, due to TERRIBLE CUSTOMER SERVICE and JUNK ITEMS!
November 29, 2008
Cheating hours
My Fiance has come home complaining about her manager just about everyday about her changing the work schedule, texting her at times telling her she is supposed to be in working and that she is late. Lyn (my fiance) writes down her schedule when she gets it. Her hours are scratched out and new ones on top

she was told when hired thats he should throw out the receipts she gets when she clocks in and out. She noticed her hours are short so she started saving her receipts. Now she notices that her start time has been changing when she clocks out. She mentioned it to her assisted manager and the assisted manager went to the back and fixed it. How can that happen unless someone did it. we still have not checked previous days, but will tonight when she gets home
November 22, 2008
whee do I post #s?
I need the exact addy where I go to post my numbers to see if I have won anything in the Millionaire Sweepstakes, please. There are so many at the dollar general site, I'm completely lost.
Sincerely, smom
November 12, 2008
Poor service/cart useage
11/12/08 around 10:50am
I shop a lot Dollar General store. The cashiers take thier time in checking you out, etc. Knowing the line is long.
One customer yelled out to the two female cashiers (Betty and the other one with short blondish hair about 5'4" or5'5") are you going to open another cashier register.
One of tghe cashier quote no I ain't going to open another register.
The same customer said she is being smart. Then she ask for the corprate phone number.One of the cashiers (quote) I ain't going to open another register.
When I got to the cashier I asked Betty if someone would help me take my bags out.
Cashier Betty (quote) I have to see if she is busy. (the blondish cashier), Betty said pull your car in front of the store(which was a fire lane).
As I was going in the store I notice two Clearwater Police parked in the parking lot also a Pepsi truck with the # F34095 driven by a female driver was already in the fire lane.
I said you need to help people with disabilities/American Disabilities Act.
The same customer said it Freedom of speach.I respond, that is the first Amendment, we have rights to (the white house).
I said I'm not going to pull in a fire lane and get a ticket, there was two police out in the parking lot. The blondish cashier (quote) you need to tell them that."not to park in the fire lane".
I ask for the corporate phone number.
As the blondish cashier help me take my items out, she (quote) we helped you.
I said all you had to do was help from the beginning, this would not had happen.
The blondish cashier said you need to go back inside, I will give you the number.
Which she went in the back and came out with the number and said I have already call them, they should be waiting on your call. She stated I will have you band from the store.
Corporate phone number she gave me was 1-800-678-9528. Two other customers and I exchanged the Corporate phone number.
Because the carts have plastic pole about 10' that want let the carts go outside the store, a person like me who is disable can't take a lot of bags out to the car without a carts. this were the American Disabilities Act come in.This has happen several times before.
The manager or Corporate need to be held accountable for not abiding by the ADA, etc.

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