When you buy gift cards there WATCH OUT! They give you a receipt and a card but they do not give you the card that is acticated. Instead, they take your money and give you a card that is not activated. I have the receipt given and the card and the last number is off by one digit.

My daughters day care center is next to a Dunkin Donuts so it is convenient for me to pop in and get my cup of Joe each morning. However the store on Ogden and Cass Ave does not serve decaf. I have spoken to the servers about this and apparently the owner does not order decaf and anymore and forbids his servers to make decaf. I have been going in for the last two weeks and each time I go in the story is always the same, the owner did not order any decaf so he couldn't make any. I have stopped going in and simply go to McDonalds where they don't seem to have the same problem...go figure.

I have been work in this Dunkin Donuts for last 1 and half year. This franchisee is owned by Indian.

As known to me, they have been hiring illegal immigrants (one with Social Security) for last 5 years. Even now, few of them are working here, with out social security.

My question is, I have heard that Dunkin Donuts' have a program called "Basic Pilot Program" to make sure no franchisee hires illigal workers. But it seems like a to-look-good rumor.

If Dunkin Donuts are strictly following the Basic Pilot Program, What action will they take to those franchisee hiring workers without social security ?

Since the Dunkin Donuts franchised these stores, WHERE'S THE DONUTS? Not only are they stale, but don't have any on the shelf more then half the time. Unless you get lucky and they have a tray of assorted, BUT ONLY ALAH KNOWS WHEN THEY WERE MADE

I was at the above location and went through the drive thru to order 2 coffees. I told the drive thru attendant that I needed a Large Hazelnut Light and Sweet and a Large Hazelnut Black with 3 Equal. The man stated back to me that I wanted a Large Hazelnut Light and Sweet and a Large Regular, to which I replied, no the second one should be black with 3 Equal, Hazelnut. So he said, Ok, Large Hazelnut Light and Sweet and a Large Regular Black with 3 Equal. At this point I'm getting very irritated and I said, NO, they are both Hazelnut and he yells back I GOT IT, LARGE HAZELNUT LIGHT AND SWEET AND LARGE REGULAR BLACK 3 EQUAL! ANYTHING ELSE?? When I got to the register I was infuriated but he was not the person working the register so I couldn't say anything to him, and I had to get back to work. But he did make a point of glarring at me through the window when he brough up my coffees. I should mention that this man did not speak English well, so I doubt he thought he was saying anything wrong. But I should not be yelled at because he doesn't speak English properly. I think he needs a recap of Customer Service. I will not be going to this location again.