RUN from this organization! I spend over $600 to fly in for a quick 2 hour visit to see my son at the Air Force Academy. I drove my "E-Z rental" to the Academy and was stopped from seeing him by AFA security because the rental car had expired plates, I did not get to see my son until the next day, when a replacement car was available. I was due to fly out and had to pay extra for a change on my airline ticket. I missed my son's event. I asked for a rental refund. They hung up on me. I called to the corporate HQ in FL. They said that the person in charge Hesam Sahrain does not take phone calls. They told me to charge back through my credit card company. NICE HUH?