I too have been charged $14.95 a month for the last 10 months. This is the second time this has happened. Last time they immediately refunded all the money when I called. This time (the phone number I called was 877-699-9619) I was told the same story most others here have been told, that I signed up for this service. When I said that I did and I didn't even know what it was I was suppose to be saving on, the one I was talking to got defensive and told me that I signed up for it there for I was responsible for the charges. I said that I was not, that I did not authorize these debts and wanted the money refunded. <br />
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At first she told me that she could refund any charges in the last 90 days. I told her that was not good enough that I wanted all refunded. She put me on hold "to talk to a manager." She came back and said that she could "split the difference and refund five months" to my account. I told her no, I wanted all of it. She said that was not possible because there is a toll-free number on all of the withdraws...OK, so what???? She said that I had agreed by responding to an e-mail and that I had been receiving mailings...neither of which happened. <br />
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The only thing that I could remember ordering online at the time the charges started was airplane tickets. I told her that it must have happened I ordered the tickets, she said no, that I had ordered from Oriental Trading Co. and had agreed to these deductions. I did order from Oriental Trading but did not, would not, authorize such deductions. I told her that I would be reporting this to the Better Business Bureau and she again put me on hold "to talk to a manager" and when she came back she said that her manager agreed to the full refund, and that I should see the refund in 7-10 days. <br />
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This so called company does need to be stopped, this is ridiculous!