They promise things they can't or won't deliver and when they get your money they hide behind their no refund policy and refuse to answer e-mails. I first paid $10 for a report that was totally useless because the information I needed was quite old and I told them this from the start.

Like an idiot I let them talk me into doing a 50 year "county wide search" costing $237. They were supposed to send a trained PI to manually search microfiche records. I waited a month and sent them an e-mail. after a week or so they sent me a so-called report that consisted of a single line saying no records found. When I asked them for more details they totally ignored me.

I have no proof whatsoever they did what they said they would do. No names, dates, places, records, or anything that would give me some assurance they did the work. When I asked for further details they refused to answer my e-mails. Judging from other complaints it would seem I am not the only one:

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