On 12/4/2011 at 22:30 I was basically bullied into signing a contract for an ELECTRO SMART device even though I said I can NOT afford it. As it was so late I suppose I just gave in (I am a widow - bt that not an excuse). The following day I emailed their Head Office to tell them I am cancelling the contract (I am entitled to 5 working days) to do that. On 15/4 they contact me for a time on the 18th to install the device. I told her but I cancelled. She then told me that the bank had already approved it. So I told her I was immediately going to contact the bank and inform them NOT to make payment. She then told me if I cancel I owe them 35% of the R8999 for "LIQUIDATED DAMAGES". How can there be any damages if I have not received anything yet? 35% is over R3000-00. This is now written in a clause in fine writing on the back page that one has to read at 23h00. The "agent" NEVER mentioned anything about it neither did he or I initial that particular page or paragraph which in my opinion makes it illegal. ALL pages of a contract if I am not mstaken should at least be initialed by ALL the parties concerned. So all I can do now s pray that the payment does NOT go through!!!

We installed this devise under the pretext that it was goverment subserdised and would save us 25% to 50% of out electricity cost per month.
this did not happen. then when we contacted the local municipality, they informed us that they nothing of this.
we approached C T international and informed them that we are very unhappy with this devise and they are to please remove it and refund our money.
they said no. just a straight no. they also said we must find the person who sold us the devise and ask them to refund us.
so if anyone else has these same problems, please voice them and not let some one else get ripped off like us.
plus you can get a better devise from your local DIY store at under R1500 and it has more functionality.