Feature Films For Families
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Category: Miscellaneous
Contact Information United States
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Feature Films For Families Reviews
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badmsm
January 21, 2009
Excessive Phone Calls
Used to buy stuff from them all the time in the 1990's, then did not hear from the company for several years. Suddenly hear from them on my cell phone (which I didn't have back then) in Fall 2008. Bought a couple of re-edited movies- not original productions like they used to sell.
Got a nasty phone call from some woman at the call center about 2 weeks later, saying she was calling to 'settle a bill". It was not even overdue! I said to take my number off the list, DO NOT call again.
Got calls several times a week all through Holiday Season, came to a head yesterday when I received 10 CALLS in a 12 hour period. I did not answer any of the calls, just IGNORE. They called me 2 times before noon today. I called their 800 number and said I wanted top be removed from their database FOREVER, DO NOT call me again. Woman named Melissa veerified the name on the acccount and said my number had been removed from the list. We'll see...
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Andrew Mack
January 13, 2009
multiple phone calls
Harassing telemarketing calls.
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sleepyndoc
December 19, 2008
Violation of Do Not Call Registry
While this company does provide decent family films, I find their marketing practices to be unethical - which to me cancels out any good they might do. I have not done business with them in 7 or 8 years. I have been on the Do Not Call Registry for over a year. The same person has called me 3 times in the last week. Each time I have explained my rights under the law - and he has CONTINUED with his sales pitch. I have reported them to the FTC, and sent them e-mail explaining the situation. It doesn't matter how good or bad their product is - they are in direct violation of Federal Law. Seems a bit immoral to me for a company that claims to be all about family values and morals...
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November 29, 2008
calls
I would just like to log a non-complaint---this company is trying to make the world a better place by providing suitable entertainment for children and families. Sometimes individual employees are not the best representatives of the company as a whole. Try not to be so judgemental.
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November 11, 2008
Rip off company
My husband ordered movies from this company many years ago, and our daughter enjoyed them. That was over 10 years ago, and she has since moved out on her own. We don't have small children in our home anymore.
When the representative called, I explained this to him, and he assured me that the movies we would order would be movies that adults would enjoy, not just children's movies. I agreed to order some movies; I was not happy with the pressure that ensued to have me buy more and more movies as the call progressed.
When the movies arrived I was extremely disappointed to discover that of the 20 movies sent, only 2 would be not be considered movies for young children. I was upset because I made it quite clear to the caller that I didn't want this, and he sent them anyway.
I have just called today to cancel this order, and was told it would take about 6 weeks to process my refund. We'll see how that goes, but will notify the credit card company just in case there is a problem later on down the line.
If called again I will definitely ask to be taken off their call list, and will explain why in detail.
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November 5, 2008
Harassment
My husband ordered movies from this company many years ago, and our daughter enjoyed them. That was over 10 years ago, and she has since moved out on her own. We don't have small children in our home anymore.
When the representative called, I explained this to him, and he assured me that the movies we would order would be movies that adults would enjoy, not just children's movies. I agreed to order some movies; I was not happy with the pressure that ensued to have me buy more and more movies as the call progressed.
When the movies arrived I was extremely disappointed to discover that of the 20 movies sent, only 2 would be not be considered movies for young children. I was upset because I made it quite clear to the caller that I didn't want this, and he sent them anyway.
I have just called today to cancel this order, and was told it would take about 6 weeks to process my refund. We'll see how that goes, but will notify the credit card company just in case there is a problem later on down the line.
If called again I will definitely ask to be taken off their call list, and will explain why in detail.
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October 29, 2008
excessive phone calls
I have received more than 15 calls over the past week from this company (which I used to like!). They use multiple phone numbers with varying call IDs, some which are very misleading, for example: Ryan and Andrea, Dave and Brenda, Jesse and Britn. I have purchased films from them in the past but not for quite a while (maybe 2 years?). I will not take any more calls from them because they are very aggressive and won't let you say "no". I have a list of 32 phone numbers which I have searched and identified as Feature Films for Families. I will gladly supply this list if it is useful to anyone else!
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October 27, 2008
Calling practices
I have been receiving sometimes daily phone calls from the company with differing caller ID information, up to 6 different area codes and phone numbers. Beyond this irritating practice, they have a set scenario they are asked to go through and despite your answers to the contrary, they continue with the programmed information. I have requested to be removed from their calling list to no avail.
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