fragrancex
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Category: Websites
Contact Information
New York, United States
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fragrancex Reviews
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audrey derosa
June 17, 2010
ripped off internet fraud
What the hell is the point of complaining to you or anyone else when nothing is done about it.
If technology is so great, then tell me why is their dam website still able to operate.
Can you not do anything about this. I lost over $200.00 AUS and nobody gives a shit, not even you.
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annBax
June 9, 2010
Money taken but item not received or not sent?
I purchased a deodorant from this company on May 6, 2010 and today May 9th - still no product and the usual response - please wait, etc and my last email to them was not even replied.
In my opinion, they advertised this product knowing fully well that they probably dont have it in stock and yet they went ahead with their advertising and took my money with no reservations at all. They even had a nerve to give an automated Order number.
I have since put forth my complaint to PayPal and I have to wait and see the outcome. I will be very concerned if PayPal doesn't respond in my favor because to me it seems like they will be enabling this company.
Such companies must be put to shame publicly. People like me made an honest purchase and we do it in good faith but these shiesters have no qualms about cheating us - their customers.
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Edan
June 6, 2010
Non Delivery of goods, but payment taken
Re-submitting, as I misspelt the company name and it's important to get it right!
FRAGRANCE.X has failed to deliver goods, despite numerous attempts at chasing them. When I emailed a query, they first said that the product had been despatched. When I sent a second, more stern email, they claimed that they had a backlog of orders because of the Iceland Volcano problems which had affected flights. They claimed that the goods would be despatched and it still has not arrived. I am now endeavouring to get a refund so I hope the organisation isn't a total scam and just incompetent. But I'm not optimistic!
How I wish I had seen all the other comments before I bought from them.
Everyone else who has been stung take care... if you used your personal debit card to pay the company, talk to your bank. They have your personal details which you need to protect ASAP.
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brand0n_mm
June 5, 2010
non delivery
I bought perfume for my fiancee more than two months ago and up to now I have not received anything. I emailed FragranceX 4 times and they replied to the first two asking for patience. The third and fourth emails were ignored. Got the automated reply saying "Thanks for your email, your request is important to us and will be responded to within one business day. " and yet it's just a bunch of lies. They are good when they deliver but they ignore you when things go wrong!
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Conned_in_Australia
June 3, 2010
no delivery
This company has scammed me out of $110.50. I bought two items from them more than 2 months ago and I have never had a delivery. All of my follow up emails are be replied to with pre-written templates and I am not even sure it is from a real person as the names seem to rotate. This could be the work of a automated bot.
The company does not have any confirmation of postage.
It would be very wise if you chose not to use this company to purchase cologne. Once they have you money there is no way you can get it back.
If anyone has any questions or wants to know further details, please contact me via the register email address.
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Linnie Maple Girl
June 3, 2010
non receipt of goods
Do not order ANY goods from FragranceX they have failed to deliver goods, do not have a tracking system on packages, they have withdrawn £94.00 for the goods and claim that the goods have been despatched, but either (8) weeks later, nothing has been received and they refuse to give me a refund.
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AnnaE
October 9, 2009
Shipments never arrived
2 orders never arrived. They say they can't provide a tracking number, but don't they have any kind receipt of having shipped?
They simply don't have any prove that they shipped it, they send if they want.
After having bought with them I had 3 other shipments arrived from US without problem and in just 2 weeks.
I should have looked for complaints before I shopped.
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July 25, 2008
Do not but from them!!
This company has the worst customer service anywhere..
they send out shipments with items missing, the do not reply to emails...they ignore all communications..they send out items damaged and used...
Do Not Buy From them!!!
Ron Yakuel
Partner
is as useful as a chocolate teapot...
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