Freightcenter.com

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Category: Other

Contact Information
2049 welbilt blvd, trinity, Florida, United States

Phone number: 800-716-7608

Freightcenter.com Reviews

Carman Seay July 4, 2011

service

June 17th booked a shipment to be picked up in Wilmont, SD on Wednesday 6/22, Trucking company showed up on 6/24 thursday. Freightcenter, then tells me (when I call them on thursday because my customer is pissed) that the carrier only pickes up in that area on Tues and Thursday. Would have been nice if they had tolded me that on 6/17 when I booked the shipment. They say nothing, just took my credit card number. Two weeks later I finally get my shipment after their 2 day estimate. If they had actually look up the truck line it's a 4 day transit from the point of pick-up to where I am. I contacted the truck line directly and got the correct infomation. I reported them to BBB. They gave the stand respose of it got there and I could have paid for gurantee service. They don't even know when the truck line they are using is going to show up and when the actual transit times are. Next time I will just pay double and go directly to the truck line at least they know what they are doing.

Ken.Sullivan May 19, 2011

Dishonesty

When contacted by the review board they said I was never a customer. When I provided documentation the review site reposted my complaint. I lost $900 for the shipping, and about $3000 worth of product. I cuation everyone, this company is dishonest, and you may very well get your shipment destroyed.

Review posted by Ken Sullivan on 9/1/2010 2:50:00 PM Rating: 0 stars out of 5

Subject: Destroyed 95% of shipment
Review: I tried to get insurance and was jerked around with a website procedure they demanded I use as it gets them completely off the hook. The game is scandalous; they tell you to ensure the paperwork FROM THEM is used when the items are picked up. The truck driver works for a different company and says “I’ve got all the paperwork filled out just sign here” which costs you approximately 30% more. The person loading my cages has no idea of this and signs the paperwork the truck driver has. When they delivered my cages it was obvious they hot them HARD with a fork lift. They were so badly screwed up I salvaged 2 of 15. I consider it a total loss. And of course the paperwork was not filled out on the website for insurance so I was screwed. I really recommend you NOT use Frieghtcenter.com I wasted $900. TOTAL RIP OFF!!! Ken