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M Ryan
April 2, 2009
Fraud - charged after cancellation
I signed up for this product as a sample back in December 2008 and paid for shipping charges only. I continued to receive the product without asking for further shipments, and each bottle of Acai Berry Detox is costing me $87.13.
I called this company in Febrary 2009 to cancel my order, and received two more bottles since. I called again this evening, and was assured my order was cancelled (they told me that in February). I spoke with a woman named "Jennifer", and I suspect the call was either in India or in the Phillipines. I don't think it was a toll-free number either - 866-949--0138.
I am very concerned, and if my charges are not cancelled, I am reporting this company to the Better Business Bureau.
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Sally
March 2, 2009
Withdrew $ from account w/out receiving any product
I ordered a free trial and provided cc info for shipping. Then I was charged the full amount. I figured that the initial charge was alright since I hadn't closed my account within 2 weeks, but then they charged me for an additional month's supply and I never received any product. I called to inquire about the charge and ensure that my account was closed and they just gave me a cancellation # promising that the product was shipped, that I can't send it back and that I'm out an additional $87.13. The charges each month were even posted by different companies. This company sucks. Anyone interested in a brand new bottle of Acai Berry Detox?
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