I had a pair of paints on hold - an employee from the GAP Glendale Galleria, CA called the GAP store in Valencia, CA and spoke with Paul...When I went to pickup the pair of paints they are stating that they did not call and Paul states no one spoke to him...The Manager Lina was very rude no Customer Service at all no appologies...There were 2 other sales reps. MARIA & MIKE - they were the same - no Meet & Greet what so ever...Even the Manager had no class - no appologies - when I asked for the Regional Manager's phone # - they would not give it to me...DO NOT BUY ANY STUFF FROM GAP...ONE OF THE WORST CUSTOMER SERVICE EVER...All the employess including the Manager Lina were just lolly gagging