This is a major ripoff ! . I sent two high dollar cameras to them, the cameras were signed for but Gazelle can't find them in the warehouse. Gazelle's response: "your trying to defraud us" avoid Gazelle like the plague. They are a fraud. They provide the label then expect you to be 100% responsible for the weight etc. on the label. After my experience i found that there were hundreds of complaints about them paying less than quoted but my shipment was "absorbed" buy someone there. i was not offered a dime. AVOID SELL ON AMAZON EBAY ETC.