I have made ALL of my payments on time with no problems using the Care Credit website. You have "reversed" the last two payments resulting in late fees. When I call, I’m told they cannot "locate" the bank account used to make my payments even though the payments were taken out of my account! $100 was reversed on my account twice, but NOT reversed back into my checking account. In other words, you have my money, but refuse to apply it to my account. I have documentation that it has been paid, but it keeps disappearing from my account. I find it very disturbing that this is happening right before my interest free promotional period is up next month. It is my opinion you are intentionally sabotaging customers close to their payoff in order to collect fees and interest. I am afraid to send in my final payment for fear it will not be credited to my account and be charged your outrageous interest rate. Please credit my account and get it up to date asap so that I can pay off the balance and close my account. Once I can be sure you have “found” my payments and credited my account I will be sending a final check to pay off the balance via certified mail. I have had this checking account for over 20 years and have never had anyone tell me before they “couldn’t find” the account. Very interesting to see how many other people are being scammed by GE Money/Care Credit!