I spoke to a repesentative from Ge Online Services representing PC Richards & Son 3 weeks ago, agreeing to give them a post dated check from my account on 5-29-09 and all late fees would be waived. They took out the 100.00 from my account, but did not waive the late fees. when asked to speak to a supervisor he said he could not transfer me to a supervisor and gave me a really hard time on the phone leaving me with the late fees and unable to speak to a supervisor. He said his name is name is Joe Parker rep ID 68114 based number in P.O. Box 960061 Orlando Florida 32896. Is there anyway to confirm this is actullay his information and if so, where can I report his unprofessionalism?