Our 2-year-old GE Profile dishwasher malfunctioned in the middle of the night and it wasn't even turned on when we went to bed. We were awakened by our dog and smelled smoke, but we couldn't find the source of the smoke/smell. We were getting ready to call 911 when we felt immense heat from the dishwasher and noticed that items on top of the counter had melted. We got it open and the inside of the dishwasher is completely melted; we could not get it turned off so had to turn off the breaker. I called GE who tells me that it is not a safety issue - that the dishwasher is designed to not start a fire. (What about the items around it that got so hot they could start on fire? If we hadn't had granite, they would have.) They offered to waive the tech fee to come look at it, but if it is not repairable (and, really, could it be?), we will pay a prorated fee for replacement. The CS person in the Chairman's Office also told me to quit interrupting her when she was explaining the procedure. Admittedly, I was very upset when learning about their procedure and "safety features." Instead, we are going to call our extended home warranty company and let them deal with it.