This customer misrepresented his material and weights. When I tried to explain, all he did is scream and swear at me.
And in the end I still gave him a fair price for that item and paid him in full over $3000.00.

In the past 3 years since I have been a member of the BBB my business has serviced over 25000 customers… If we did cheat customers, I would think the BBB would have a list of complaints on my company. They DO NOT.. This is the only issue my company has and I am working with the BBB rep.

I feel I have done nothing wrong, I was more then fair…. And I hope this will not stop customer from wanting to work with us.


Thank you,
Sam Stergo
Girard Recycling