online ad read my trail for shipping 3.97. was charged twice. Only ordered once. Before receiving the product I saw charges on my credit card for 79.90 twice. called and as given a RA# to return when received. Received on 2/5/09 returned on 2/6/09 with a return confirmation from the post office. Called several times and now when speaking with a rep and than a supervisior Robert S #109 was told both orders were shopped on 1/22/09. He told the orders were placed on 1/18/09 and 1/22/09. Shipped 1/19/09. How do you do that.
I was told would not refund because of thirty days limit.Asked for Ra# and was told none as given, how would I know that if they didn't give it to me.
GNS received the pkg with both orders on 2/20/09 which they state is over the time limit. That's just a rip off. If the second order was placed on the 22nd of Jan how did they ship it on the 19th of Jan. Both received at the same time. I did not order two and returned both the next day. Please help with my 159.80 to my credit card