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Randel Bader
September 14, 2010
missing money
Having money, fifty dollars left on my Green Dot card, I tried to purchase gasoline at four different gas stations all four rejected my card, Green Dot Card has charged me one dollar each for these rejections, for a total of four dollars, now I am afraid to insert my Green Dot card for fear of it not only being rejected, but a one dollar charge just for trying to buy gasoline,
Also another $11.86 disappeared from from the account, with no explanation, and Green Dot Card customer support, would not help, or explain.People Use Green Dot at your own RISK! ! !
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Annahen
January 19, 2010
Used a minors name
My daughter received a credit card in her name. I have tried every number on the card encloser form. I could never speak to anyone. It was strictly automated. When I put the acct number and SS # in, the automation kept telling me it was invalid. Finally, after researching I found the number to their directpay line, 1-866-963-6219. Got to speak to someone I could barely understand because of his accent. I explained that she was a minor. He said the account was closed but there had been transactions but he could not give me any of this information without my daughters consent. I again explained she was a minor and that I was concerned that someone was using her personal information. He refused and I requested a supervisor. A women with a heavy accent answered and refused. I truly believe this is a scam. We are trying to place scam alerts on ou daughter's information.
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