They charged me $10 when I hadn't even used the stupid card. I don't even know what the $10 was for. In addition, when I went to add money to my card to use the same day the numbers on the MoneyPak where unreadable and I could not reload my card. When I called customer service to resolve the issue the three customer services representatives I spoke to were completely incompetent. I asked several times to speak to a supervisor and they would continue to lie and say the supervisor was on the phone and unavailable. I told them I would hold until they got off. They kept me on hold and a supervisor never came to the phone to resolve my issue. I did not get my issue resolved today and I have to wait to get my money back. When I asked for a complete refund, they told me I had to call back. Why. Give me my D___ money back. If you can't help me, send my complete refund in the mail. How hard is that. I shouldn't have to call you back for something like that. I am sure I am not the first person to have this problem and yet they seemed to not have any clue or idea on how to fix it immediately. I am so irrate over what I went through with them today it is ridiculous. I mean what is it with these stupid people. I don't have to spend my money with their company. They act like they are doing me a favor--NOT!!! I am tired of getting poor customer service when I spend my money. I swear if I have to speak to another one of their representatives about getting all my money back it will not be pretty.