Harvey Norman Extended Warranty

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Entertainment

Contact Information
Horsham, Victoria, Australia

Harvey Norman Extended Warranty Reviews

customerscount April 29, 2011

Almost two months and no communication.

Bought a Sony TV from Harvey Norman in Horsham in 2008 and paid extended warranty. The TVs digital tuner stopped working in late February 2011 and Harvey Norman picked up the faulty TV on 7th March 2011. It is now 29th April and Harvey Norman has NOT bothered to contact us once during this time. They have not offered a loan TV. I have been to Harvey Norman twice this month wanting some information regarding my TV and they continue to pass the buck. POOR CUSTOMER SERVICE IS HOW I WOULD DESCRIBE HARVEY NORMAN in HORSHAM to any prospective customers.

EXTENDED WARRANTY RUBBISH November 8, 2010

EXTENDED WARRANTY IS USELESS

EXTENDED WARRANTY IS RUBBISH!!!
We purchased a 42" HItachi Plasma & 4yrs extended Warranty from Harvey Norman in Twmba 3 years ago & 11weeks ago it failed, well if you don't want to know when or how the progress on your TV which cost $3000 is going & no customer service, phonecalls not returned & different stories getting told each time, then buy through HARVEY NORMANs EXTENDED WTY, great warranty supplier NOT, (we won't be ever again!!!), & to hear from the Warranty Supplier that we were lucky to get 3years out of it, was just a gob smacker, they had received 15 Plasmas & LCDs come in within 1 week to be repaired.

I'm sure Gerry would love to hear this story on how good the extended warranty is!!! A new house is built within this time!!!

Nothing to keep us happy was even mentioned, they don't care that they lose business!!!