I have got an account with HDFC bank. I applied for credit and gave all my details my customer ID for bank, ID proof and ID proof however It has been over 10 days now I have not heard anything about it. She called me once and ask to submit another address proof.

She promised me that she would send her executive for the same, however as I mentioned above It has been over 10 days now nobody turned up. I have been trying to contact same girl called pragya for last 10 Days who took all my details for credit card. She has also not been answering my phone calls moreover they are having laugh. Her extension number is 11166093038

Look at their audacity that they put the receiver on the side so that It could not be connected. I am not going to tolerate this revolting behaviour. I will complain to Head Office and to Ombudsman as well.

I would also like to tell you that few days back they were kept on calling to me to sell me a credit card. I have been treated so badly. They do not deserve to be there. They do not know the meaning of customer service.

To whom so ever it may concern please take some action against them.