HomePerfect

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Category: Services

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HomePerfect Reviews

Iceblues May 15, 2011

0 customer support

I called HomePerfect.com to place an order for an item on their website. I was told the item was in stock. On the website it clearly states that if the item is in stock it should ship same day or next day. When I told the guy on the phone that I needed to know that it would ship same day or next day - I was told I would have to pay $50 to guarantee that some fat lazy minimum wage warehouse worker would get off their butt and slap a sticker on an item to get it out in the next 36 hours... Total and utter disgrace, false advertising and rip-off.

Matt Field8 May 3, 2011

Shipped defective opened boxed item

I ordered a new kitchen faucet from homeperfect. The box appeared to be opened and when I looked to make sure all the items were in box I discovered the main faucet housing finish was rubbed off in one spot and was very visible. I called homeperfect customer support and they told me to call the manufacturer. I have had an open incident with the manufacture now for over two weeks with no resolution. I called homeperfect again and they told be if I returned the item they would issue a credit. My new kitchen has been down for two weeks now waiting for a faucet just because this merchant shipped me a defective item and wont resolve it other than offering my money back! Dont do business with a place that sends out known defective items...