HSBC Accountsecure Plus

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Category: Business & Finances

Contact Information
PO bOX 81622, Salinas, California, United States

Phone number: 1-800-319-7345
mygreenpointscard.com

HSBC Accountsecure Plus Reviews

drixld April 14, 2009

Rip Off

I have had my HSBC card since 2003. I was enrolled in the AccountSecure Plus without my authorization, and I have been paying fees for this whole time...
I should have noticed it sooner but... I failed!

When I called to complain they "offered" to either remove the last 4 charges or investigate the enrollment. If it was found to be an unauthorized enrollment, I would get all my money back.
I looked online and found everyone who had opted for the investigation was still waiting for the refund after over a year... I opted for the 4 months, because it was definite.

I am suspicious of any company willing to refund 4 months worth of charges immediately, but I didn't want to wait a over a year to find out if they were going to refund my charges or not.

FRAUD

November 14, 2008

HSBC Accountsecure Plus charged my account for months

Like all credit cards I do not like signing up for anything... Nothing extra. So when I got my new card I said NO! to the the Accountsecure Plus. You know that crap that they make you listen to and respond yes or no.
I usually make my payment online on had not noticed that they had been charging me for months. When I called to cancel it i was told they would have to investigate why they had me signed up for this before they would refund me the money. So now I guess its my word against theirs.
After this happened I was wondering just how many times this happens and what a huge profit of the company it is. I found hundreds of stories of the exact same issue.
This must be stopped now.