Hydroxatone falsely advertised a free to first 100 customers ad on cable TV in November 2010 that would reduce lines and wrinkles, puffiness under eyes and in corners for S&H of $7.95 charged to my credit card. I did not have wrinkles, just puffiness. Try it for 30 days and cancel if not satisfied. It never worked. It lightened my skin under my eyes, but caused itching and lines. Puffiness still the same. No change. I followed their instructions to cancel. First got messages that they were closed due to a funeral, that they would get back in 2 days, but to this day they have not. Since canceling, tey snet a notice that I received but did not pay for tehb nexct shipment. I sent that notice back explaining att i had not onkly canceled, but nevrreceived a 2nd shipment. Now I am getting a collection notice in a red highlighted envelope requesting that I send a check or money order or another credit card as the one on file is canceled. They falsely state by now I have seen and received the benefits of their product. What a lie and a joke. They have billed me for $ 147.85 less the 7.95 shipping and handling I paid for the supposedly free to try product. How do they stay in business I don't know.