I do not even know where this company is located. I ordered a Freetalk Headset. It took a month to get to me. It came broken. When I emailed them that it was broken, they said that they would give me a refund which would take 24-48 hours. It has now been over a week and I still don't have my refund.

The worst part of this is that I have sent them about 15 emails asking them to contact me and give me my money back and they don't. I have asked to talk to a manager and I heard nothing. I have asked for a phone number to call so that I can find out what is going on. Nothing. All I want is for them to do a refund which takes 5 min. But more important, answer my emails.

How do businesses like this stay in business? They are on Skypes website. I wonder how Skype would feel about this as they recommended them.

Be aware of this company. Do not buy anything from them. Spend the extra $5 and buy locally. At least they care.