i booked a gift for c'd's and a watch through credit card.my membership no.is ITBC09836929 AND ORDER NO IS 0GA090061236, BUT MY UNIQUE NO IS INCORRECT AND LOGIN WEB IB IS ALSO SHOWN INCORRECT.

1)had ordered a product which was charged twice on my credit card and have been trying for 3-4 months to get my refund although the mistake has been admitted in written several times.
2)got a phone call offering a holiday package and was charged for it on my credit card but was sent a package of books of which there was no mention.going by their past record wonder how long this would take to get reversed

I am Sudha Kumari Rai. On 5th Feb 2009, we got an discount offer on "Reebok Kit" from "India Today Book Club" on my email-id [email protected]
When we were paying online for the same Reebok kit using our ICICI Bank Credit Card, we got message that the transaction was not processed. So we tried the same process for 2 more times.

Later when we checked the credit card bill, amount was debited 3times. We informed the same to the India Today Book Club and they replied that it has been processed thier side. If we are not interested,
we can refuse the parcel when it arrives at our door step.

1) Order no M-COMMERCE/0GA090005158
2) Order no M-COMMERCE/0GA090005159
3) Order no M-COMMERCE/0GA090005734

Three parcels with the above order number was send to us. we refused the third parcel. But they our money for the third order was not refunded to our account.
we informed the same to them and they replied that the parcel has been received by their concerned department,
but it has not been updated in thier system yet. It has been more than 5 months, but we didn't got any message from thier side on this.

We are still paying the credit card bill because of huge bill.I kindly request you to please help us in getting our componsesation.
Thanking you.

Regards,
Sudha Rai
Email.ID: [email protected]
Cell.No: 09985816931

The complaint made by Mr. Ajay, has been resolved. If you have any further queries, please mail back to us on our given id:

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The complaint made by 'Mr, Surama' has been resolved. If you have any further queries, please mail back to us on our given id:

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