"Consumer Reviews on Companies, Products and Services"

Intellius

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Category: Services

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United States

Intellius Reviews

Kami January 16, 2009
unauthorized deduction
I had an agreement with Netspend, a monthly $9.95 fee or $1 per transaction. Last month Intellius deducted $19.95 for "purchase", I didn't purchase anything from them. They did this month too!!!
If they changed their charges they should've notified us at least.
dfrauded January 15, 2009
unauthorized charge on cc
Intellius signed me up for a so-called "free trial" on an ID theft protection service where my credit card was automatically charged 19.95 per month without my prior authorization.
Ricky January 9, 2009
Unauthorized charges
I purchased a service on Intellius for a small fee. It is a people search company. Intellius, hidden in the fine print somewhere, added on a 19.95 per month service from a company called 24 Protect Plus. My credit card started showing 19.95 reoccurring charge from 24 Protect Plus because of Intellius. An illegal add-on.
rstweedy January 6, 2009
19.95 charge not authorized
I never signed up for an automatic monthly charge of 19.95 on my credit card. I know what I am doing on websites and I usually know scams when I see them. This one must have been good. I did go on their website wanting to locate a relative knowing it would cost me a one time charge. I found out when I got there that the one time charge would be $1.95. No where on the website does it tell you that you are signing up for a perpetual monthly subscription and no where on their website does it tell you that you will be automatically charged 19.95 every month forever (if you do not catch them at their deception). A company that deceives you on their website by making you believe you will only have a one time charge of $1.95 but in reality begins to charge you card $19.95 every month is stealing money from unsuspecting people (until they catch the problem). This is no different than someone stealing $20 from my purse every month. Stealing is stealing and they should be prosecuted to the full extent of the law. Can someone tell me how to get them to stop charging my credit card? So far they have gotten $60 from me and the next deduction is scheduled to be done on the 23rd of this month again.
December 1, 2008
unauthorized credit card charge
I just received my Capital One credit card statement for period Oct 25 to Nov 24, 2008. There is a charge on Nov 4 for "Intellius Subscription 877-974-1563 WA" of $19.95 which I did not request or order or agree to. Tell me how to get this off of my credit card, and whether I should close this credit card immediately?
Martha Lyons
November 26, 2008
unautorized credit charging
constantly being charged 10.00 per month since june 2008. even after i finally got through 2 times . these are unauthorzied charges. i want it stopped, and credited back to my account.
November 22, 2008
unauthorized charge for "memberhsip"
I posted several days ago that Intellius had been charging me for a "membership" which I did not purchase or agree to. I emailed their customer service with a demand for a refund. Fair's fair so I think it's necessary to post that Intellius responded in 2 business days that they were refunding the money and canceling the membership, which is exactly what I requested.
November 20, 2008
unauthorized charges
I made a purchase of information from Intellius and have found that the company is now billing me $19.95 per month for a security/identity protection subscription I did not order. I used a bank debit card to make the purchase for the initial information. Intellius sure protected my identity and assets okay: they accessed my banking information to make fraudulent charges.
November 17, 2008
unauthorized charge to cc
i was charged a 19.95 monthly fee i did not authorize that was charged to my credit card
November 16, 2008
credit card being charged and i didnt sign up for membership
i called in several times and why the company charged my credit card because i did not authorize any payment and didnt agree to any membership and they keep charging my credit card

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