we were contacted by club navigo for a timeshare free vacation. we were told false details including our responsibilities over the phone. once we paid by credit card ($199.00) and received info in the mail we noticed all the requirements that we specifically asked on the phone were different than we were told on the phone. we submitted a request for refund by certified mail per their requirements. it has been a few days short of one month since they received our request for refund (via certified mail) and still no refund. my husband just tried to call them again and was hung up on. he immediately tried again and he got a answering machine saying they were closed, try back later. i guess we will try back later. ha