I used Just answer once in July for a legal question. I agreed to pay $18 for the one time service. I have been billed $18 (unknowingly, since I have not paid attention to every charge on my account) the next 3 months. I was never told or agreed to a subscription for this website. I think they are running a shade tree business with the intention of getting over on people such as myself, who do not scrutinize their monthly statement closely. I go to the account section on just answer.com, and there is no option to turn off any recurring billing, as it states in the help section of the website. I will contact them via telephone and request a complete refund for all four $18 charges. I will update this post and let you all know if my request was accommodated.