Awful, awful, awful. Please don't be fooled by their marketing spin and be assured that all of their customer testimonials are false, as per the other reveiw on here, the exact same customer testimonials are used on a different website. After paying a whopping £70 shipping for the boots I ordered, when they arrived in the UK I was asked by Royal Mail to pay another £190 import duty, making them the most expensive UGGs ever. This is not clearly stated on their website, and when you get in touch with their customer services dept you get the usual cursory response that it is stated on their website and the buyer is responsible for all import duty. VERY DISAPPOINTING. PLEASE DON'T WASTE YOUR MONEY ON THESE CON PEOPLE.