This product is a major rip off! I wish I had looked into ALL the complaints about it before I trusted this company. Two days after the "supposed" warrantly ran out which was only 60 days, the iron stopped working. The flat iron turned off by itself and I could not turn it back on. When I called the company, the customer service representative said that I could send more money..a check or money order to have it replaced. Apparently this happens to many of the users. Read on about the product. Do YOURSELF a FAVOR- DO NOT GET SUCKED INTO THE COMMERCIALS ABOUT this product. Any movie star promoting this product should be ashamed! Also, I ran out of the spray the send along with it and the last few times I used it, it burned my hair. My boyfriend asked what the smell was? Nice huh? The customer service rep. had the nerve to tell me it was my fault for not PURCHASING a warrantly on the product. ARE THEY KIDDING? It was 62 days and I only used it 3 times a week. BAD BAD
BAD!!! Company should make good on all the money people lost!